Our total delivery time is 6–12 business days.

Delivery times are estimates and may vary.

For full details, please refer to our Shipping Policy.

No, we only ship within the United Kingdom.

Once your order has been dispatched, you can track it via our Tracking Page using your order number and email address.

Please allow a short time for tracking updates to appear after dispatch.

Yes, shipping costs are always free for orders within the United Kingdom.

You have 30 days after receiving your item to request a return.

For full details, please refer to our Return & Refund Policy.

To start a return, please contact our customer service team via our Contact page.

For full details, please refer to our Return & Refund Policy.

You may cancel your order within 24 hours of placing it by contacting our customer service team through our Contact Page.

For full details, please see our Cancellation Policy.

If approved, your refund will be processed within 14 days of receiving the returned goods.

For full details, please refer to our Return & Refund Policy.

If your item is defective, damaged, or incorrect, contact us within 7 days of delivery through our Contact Page.

For full details, please refer to our Return & Refund Policy.

You may reach our customer service team using the details below:

Email: support@mayfairandfinch.co.uk
Phone: +44 7723 469459

For full details, please refer to our Contact page.

Our Customer Service hours are:

Monday to Friday: 9:00 AM – 6:00 PM (GMT/BST)
Saturday and Sunday: Closed

We aim to respond within 24 hours on business days.

We accept the following payment methods:

American Express
Visa
Mastercard
Maestro
Apple Pay
Google Pay
UnionPay
Shop Pay

For full details, please refer to our Payment Policy.

Yes. All payments are processed through secure SSL-encrypted connections.

For full details, please refer to our Payment Policy.

All transactions are processed in British Pounds (GBP).